Salesforce Support Engineer

Hiring: Salesforce Application Support Engineer (L2 Support)Location: RemoteExperience: 4+ YearsWe are looking for a Salesforce Application Support Engineer to join our team and provide L2 support for global CRM users. The ideal candidate will have hands-on Salesforce Administration experience, strong troubleshooting skills, and the ability to manage and support business-critical applications.Key Responsibilities:- Provide L2 support and advanced troubleshooting for Salesforce applications- Manage users, roles, profiles, permissions, sharing rules, and security settings- Create and maintain reports, dashboards, and data analysis solutions- Configure Salesforce Sales Cloud and Service Cloud functionalities- Support data imports, data mapping, and data quality initiatives- Create and maintain Salesforce Flows and customizations- Collaborate with Engineering and IT teams to resolve complex issues- Monitor tickets and ensure SLA adherence- Identify opportunities for process improvements an...