Salesforce Support Consultant Waterlooo

Drive adoption of Salesforce Financial Services Cloud with Manulife Wealth as a Support Consultant in Waterloo, Ontario. Provide expert guidance and remote support for financial advisors.
Join the Field Technology Services team at Manulife Wealth, where you will serve as a Salesforce Support Consultant. You will have 5+ years of hands-on Salesforce experience, partnering with over 2000 advisors to optimize their use of our enterprise platform. Your role includes delivering training, troubleshooting issues, and aligning advisor needs with business requirements.
Key Responsibilities:
• Provide daily virtual support for Salesforce usage
• Design and deliver enablement materials and training sessions
• Liaise with Continuous Delivery Organization to convey requirements
• Track common questions and adoption barriers
• Collaborate with stakeholders to align communication and release readiness
Requirements:
• 5+ years of Salesforce platform experience
• 1+ year o...