Salesforce Solution Architect at NeuraFlash

Join NeuraFlash as a Salesforce Solution Architect specializing in Service Cloud, blending AI and Salesforce for enhanced customer experiences. This role involves project management and technical consultancy.
In this remote opportunity, you will drive the design, configuration, and delivery of Salesforce solutions while leading customer projects and training initiatives. With a strong focus on best practices and UX design, your role will influence customer communications and solution output. You’ll also partner with the Artificial Intelligence team for innovative solutions, making a significant impact within the organization.
Key Responsibilities:
• Facilitate business process reviews to gather customer requirements
• Configure Salesforce Service Cloud solutions effectively
• Develop technical specifications for delivery teams
• Lead end-user training and project communication
• Manage project aspects from inception to completion
Requirements:
• 3+ years in t...