Salesforce developer - Service Cloud

Req ID: NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Salesforce developer - Service Cloud to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Service Cloud Minimum 5+ years of work experience in Salesforce.com Projects Key Skills & Responsibilities: Highly experienced in Administration and application development using Salesforce.com , with deep expertise in Service Cloud implementations for enterprise clients. Proven track record in successfully delivering end-to-end Salesforce projects with focus on customer service excellence and agent productivity. Core Expertise (Service Cloud Focus): Service Cloud Features: Hands-on experience with Service Console, Omni-Channel routing, AWS Chat integration, CTI (Computer Telephony Integration), Case Management, Email-to-Case, Knowledge ...