Salesforce Architect, Service Cloud At Neuraflash Edmonton

Transform customer experiences as a Salesforce Solution Architect at NeuraFlash, Part of Accenture.

This hybrid role focuses on designing and implementing Service Cloud solutions using Salesforce technologies.

In this pivotal role, you will collaborate with the Service Cloud Practice Lead to drive Salesforce project implementations. The position requires a blend of technical consulting and project management skills, particularly with Salesforce Service Cloud. Your expertise will help identify customer requirements and tailor cutting‑edge AI‑powered solutions that truly set NeuraFlash apart.

Key Responsibilities

• Facilitate reviews to gather customer business processes
• Translate requirements into Salesforce designs efficiently
• Configure and customize Salesforce Service Cloud
• Develop detailed technical specifications for clients
• Deliver end‑user training sessions and documentation

Requirements