Sales & Service Assistant

Lectra · porto, portugal, Portugal

Location
porto
Job Type
Full-time
Posted
July 15, 2026

Job Description

This position will be based in Porto, Portugal , or Madrid, Spain .


Order Processing and Management

  • Validation, processing and invoicing of sales orders using Conga,Oracle ERP and SAP
  • Payments follow-up in collaboration with Head Quarter and local Accounting incl coordination of bank guarantees
  • First point of contact for customers for information, order confirmations, lead times, payments and claims handling
  • Shipping and Delivery coordination for Equipment and Software delivery
  • Validation and transmission of the shipping documents to the customer based on Incoterms agreed


Order Booking Service Contracts

  • Set up, process, and invoice new and renewal service/cloud contracts
  • Proactively follow up on renewals
  • Manage contract changes
  • Validate customer invoices and issue additional billing

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