Sales Operations and Contracts Manager

About the role

This is a pivotal role at the heart of our residential sales business. Reporting to the Residential Sales and Product Manager, you will build and manage the systems, processes and support structure that keep sales running smoothly, contracts moving, data accurate and customers well looked after.

You will be the operational backbone of the sales team - bringing organisation and visibility across CRM, administration, contracts and customer communications, while continuously improving how we work and engage with our customers and buyers.

Day to day:

This role adds value by creating certainty and lifting the standard of the entire sales process and lead allocation for our growing property team. In this role, you will keep the residential sales business moving with organisation, clarity and confidence – day to day you will:

• Build and manage the systems that make sales administration efficient, accur...