Sales & Marketing Officer - Aftersales

ABOUT THE COMPANY:

J&T Express Philippines is a fast-growing logistics and express delivery company known for its nationwide reach, reliable service, and technology-driven operations. Since entering the Philippine market in 2019, the company has built a strong network of branches and hubs, offering efficient parcel delivery, e-commerce logistics, real-time tracking, and door-to-door pickup services. Committed to speed, convenience, and customer satisfaction, J&T Express helps businesses and individuals connect and deliver across the country with confidence.

JOB SUMMARY

Responsible for providing end-to-end aftersales support by ensuring customer satisfaction, managing client accounts, coordinating order fulfillment and delivery, resolving post-sales concerns, and maintaining strong client relationships. Works closely with internal teams to ensure timely and efficient service while identifying opportunities to improve cust...