Sales Development Specialist (Bilbao)

What You Can Expect:

• Develop and maintain a strong pipeline of A, B, C & (D customers –where justified by life cycle and potential). This pipeline should be clean and constantly refreshed with new customers and opportunities.
• Conduct customer visits to understand logistics needs, trade lanes, volumes, and challenges.
• Comply with all company rules regarding CRM usage/KPI and maintain a pipeline exclusively through the CRM.
• Constant focus on hunting new relationships with A, B, C & (D customers –where justified by life cycle and potential)
• Maintain strong relationship with existing A, B, C & (D customers –where justified by life cycle and potential.
• Provide accurate forecasts and maintain a healthy sales funnel.
• Handover new customers with clear SOPs to operations teams.
• Resolve customer issues in a fast and timely manner to maintain satisfaction
• Monitor customer and market development