Sales & Customer Service Administrator

Responsibilities

• Answering and directing telephone calls and emails promptly and professionally
• Greeting and supporting visitors to our Manchester site
• Preparing invoices and processing customer payments
• Processing orders received by telephone, email, and our online dealer portal
• Producing the weekly sales report for the site
• Providing general administrative support to ensure the smooth running of a busy office
• Proactively contacting existing customers by phone to build trust, understand their needs, and identify sales opportunities
• Recommending suitable products or solutions based on customer needs
• Supporting the sales team with follow-up activity and project support
• Working with the marketing team on promotions and sales support activity

This is a full-time role (40 payable hours per week), Monday to Friday, based at our Wythenshawe, Manchester site (M22). S...