SaaS Technical Support Engineer — Delightful User Help

Obsidian is seeking a Customer Support Specialist to join their Talent Success team. This role is vital in ensuring a delightful user experience on our platform from job applications through to offers and payment.

You will collaborate with the engineering team to resolve user-reported issues regarding web applications, maintaining an enthusiastic tone while communicating in English. Ideal candidates will possess a technical background in web development or customer support within SaaS environments.