SaaS Renewal Operations Specialist

Follett Software, LLC is seeking a Renewal Operations Specialist to support operations in Wellington, New Zealand. The ideal candidate will manage renewal quotes and invoices, ensuring timely responses to customer inquiries and adjustments. This role is essential in maintaining efficient operations within the Customer Success team.

Qualifications include experience in customer success or operations within a SaaS environment, strong analytical skills, and proficiency with Salesforce and Excel. The position is hybrid, offering flexibility in work hours while meeting organizational needs.