SaaS Customer Support Specialist: Fast-Paced & Data-Driven

Link-Worldwide is looking for a Support Specialist in Mexico City to assist Restaurant365 customers by resolving inquiries through various channels such as tickets and live chat. This role involves troubleshooting workflow and configuration issues while providing detailed support to enhance the customer experience.

To excel in this position, you must thrive in a fast-paced SaaS environment, possess strong communicative skills, and have a customer-focused mindset. Ideal candidates will have a background in customer support, preferably in SaaS.