SaaS Customer Onboarding Manager Tipalti

Lead customer success with Tipalti as a Customer Onboarding Manager in a hybrid work environment. Drive seamless implementation of our Accounts Payable automation solutions and foster exceptional client relationships.
As Tipalti's Customer Onboarding Manager, you will oversee implementation projects for our SaaS solutions, ensuring a smooth experience for each customer. This role requires a proactive approach to understanding customer needs and guiding them through technical integration. Your strong project management skills will be key in keeping projects on track and exceeding expectations.
Key Responsibilities:
• Lead seamless implementation of Tipalti's solutions
• Build trust with customers as their advocate
• Provide expert problem-solving support during integration
• Manage project timelines and milestones effectively
• Create and update the internal knowledge base with insights
Requirements:
• Bachelor’s degree or equivalent experience
• 4+ years i...