RQ11186 - Application Support Specialist - Junior

Responsibilities: Provides expertise and technical knowledge about an application or suite of applications, possessing specialist knowledge of operating systems, devices, applications, and software Provides technical support to teams within the organization, and to external clients when required Assists with systems integrations Manages ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date Maintains and updates technical documents and procedures Identifies and resolves technical issues Manages coordination at a local and international level where required Delivers regular and customized training to teams within the business Prepares maintenance plans and upgrades schedules for the organizations systems Develops reports for teams across the business General Skills: Experience providing expertise and technical knowledge about a specified application or suite of applications Experience responding to queries and resolving issues with specif...