Roving Tram Customer Experience Specialist

Keolis-MHI in Dubai seeks a proactive Customer Service Agent to deliver passenger information, assist with ticketing and crowd management, and provide a visible presence across the Dubai Tram Al Sufouh System. You will respond to inquiries, manage incidents, and support safety and service standards.

Two years in frontline customer service in transport and familiarity with tram operations will help you excel in a roving role.