Rooms Controller - Front Office

Job Number:

Job Category: Rooms & Guest Services Operations

Location: Dubai Marina, Dubai, United Arab Emirates

Schedule: Full Time

Located Remotely?: N

Position Type: Non-Management

Our jobs aren’t just about giving guests a smooth check‑in and check‑out. Instead, we want to build a memorable and unique experience.

Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done: processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area. The Guest Experience Expert makes transactions feel like part of the overall experience.

Key responsibilities include creating a safe work environment, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding qual...