Roche Field Service Implementation Expert

Join Roche as a Field Service Implementation Representative in Ontario, focusing on empowering healthcare facilities through expert installations and support. Leverage your technical skills to improve patient outcomes.
This full-time position is ideal for someone based in the Greater Toronto Area. As a Field Service Implementation Representative, you'll work closely with hospitals to ensure the successful installation of laboratory solutions. Your primary mission is to enhance customer satisfaction through effective problem resolution and technical support.
Key Responsibilities:
• Support installation of immunoassay and molecular systems
• Liaise with laboratory managers to address operational issues
• Collaborate with Customer Support for service coordination
• Perform technical service bulletins and preventative maintenance
• Process administrative activities post-site visits
Requirements:
• Diploma in electronic technology or relevant field
• Minimum 5 ...