Job Description
Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. Strong analytical, prioritization and communication skills in partnering with other internal groups and management. Familiarity with Excel spreadsheets is essential.
Communicate process updates to team.
Allocating downloaded bank reports to self/team and applying them to invoices paid by customer.
Reducing unapplied cash on day to day basis.
Achieving KPIs allocated as goals (productivity, quality, unapplied cash, acquisition CIT, C-sat, etc)
Work on moving customers from Check to EFT payout methodology for a better customer experience.
Assist in account reconciliation queries with Sales/Collections/Customer/Cash Management & other stakeholders. Provide assistance in internal and external audits & provide support on audit requests
Responsible for process...