Returns & Refunds Operations Analyst

Shopee in Manila is seeking a Return & Refund Analyst to manage return and refund cases in the warehouse operations. The analyst will handle case lifecycle from receipt to closure, ensuring evidence and documentation accuracy while liaising with various teams such as Logistics and Seller Operations. Requirements include a Bachelor's degree in a related field, strong analytical skills, and experience in operations. A collaborative attitude and attention to detail are crucial. This role contributes to improving return rates and operational efficiency.
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