Location
Shipley
Job Type
Full-time
Posted
July 17, 2026
Job Description
Job Description – Returns Processor
Job Title
Returns Processor
Department
Returns
Reporting To
Returns Supervisor / Customer Service Manager
Location
SportsShoes – Shipley HQ
Role Overview
The Returns Processor is responsible for processing customer returns quickly, accurately and consistently, ensuring customers receive a fast resolution while maintaining high standards of quality and stock accuracy.
Working within the Returns Team, you will assess returned footwear, clothing and equipment, determining whether products are suitable for resale, require further inspection or should be processed as faulty. You will be expected to achieve productivity and quality targets while following company procedures at all times.
Key Responsibilities
Returns Processing
Process customer returns accurately and efficiently in line with company procedures.
Assess returned footwear, clothing and equi...
Job Title
Returns Processor
Department
Returns
Reporting To
Returns Supervisor / Customer Service Manager
Location
SportsShoes – Shipley HQ
Role Overview
The Returns Processor is responsible for processing customer returns quickly, accurately and consistently, ensuring customers receive a fast resolution while maintaining high standards of quality and stock accuracy.
Working within the Returns Team, you will assess returned footwear, clothing and equipment, determining whether products are suitable for resale, require further inspection or should be processed as faulty. You will be expected to achieve productivity and quality targets while following company procedures at all times.
Key Responsibilities
Returns Processing
Process customer returns accurately and efficiently in line with company procedures.
Assess returned footwear, clothing and equi...