Retail QA Manager — Six Sigma Leader (Onsite Makati)

A consulting firm is urgently seeking an on-site Quality Assurance Manager in Makati. Candidates must have experience in managing quality assurance programs and be Six Sigma certified. Responsibilities include monitoring inbound and outbound call quality, documenting performance metrics, and providing feedback for team training. This role ensures high standards in customer interactions and contributes to improving service quality.
#J-18808-Ljbffr