Retail Operations Manager

Are you an experienced Retail Operations Manager?
Are you comfortable working in a small team where your personality and attitude are key? 

Our client is one of Britain's best-known fine jewellery designers and is looking for an Operations Manager to join them for a 1-year contract.



About the role:



After-sales and Client Services:

Oversea client services assistant for all aspects of role/people management.

Ensuring client services processes are managed seamlessly and in a timely manner, clear communication with the retail team on all after-sales jobs to ensure an exceptional customer experience.

Point of contact for Wholesale accounts with Repair queries or escalations.

Looking at ways of enhancing our client services department suggesting new ways of working in line with our goals.

Stock:

Overseeing perpetual stock takes and ensuring all stock is factored into the rolling ...