Retail Operation Executive (Mandarin speaker)

The Retail Operation Executive is important in ensuring retail stores operate smoothly and remain compliant. By enabling timely reporting, good execution of campaigns and strong cross‑functional coordination, the role directly improves operational efficiency, staff productivity, and overall sales performance. This role provides administrative and operational support to stores.

Key Responsibilities

1. Store Operations Support
   • Assist in monitoring daily store operations and ensuring SOPs are followed
   • Support store openings, closures, and operational readiness
   • Help identify operational issues and escalated to the Operations Manager
   • Assist with coordination between HQ and stores
2. Staff & Scheduling Support
   • Help with staff scheduling, attendance tracking, and shift coverage coordination
   • Assist in onboarding documentation for new retail staff
   • Support communication bet...