Location
singapore
Job Type
Full-time
Posted
June 25, 2026
Job Description
- Greeting and seating guests : The captain is responsible for welcoming guests and assisting them with table reservations and seating arrangements.
- Managing reservations and seating plans : Captains ensure that all tables are adequately furnished and that the kitchen is prepared for the day.
- Supervising service staff : They oversee waiters and junior staff, assign tasks, monitor performance, and guide the team during busy hours.
- Taking and managing orders : Captains personally take orders from guests and communicate them to the kitchen staff to avoid mistakes.
- Coordinating with kitchen staff : They ensure that food is prepared correctly and delivered on time.
- Handling customer complaints : Captains are responsible for resolving any service‑related issues and ensuring guest satisfaction.
- Maintaining service standards : They ensure that all staff follow hygiene rules, groo...