Resource & capacity planning coordinator - saas

The Resource & Capacity Planning Coordinator is responsible for the effective allocation, utilisation, and optimisation of all project and support resources across the organisation. This role ensures that the right skills are assigned to the right work at the right time, maximising billable utilisation, improving delivery efficiency, and directly contributing to services revenue, profitability, and customer satisfaction. The role operates at the centre of project delivery, support services, and commercial performance, balancing resource demand, capacity, and financial objectives.

Key Responsibilities Resource Planning & Allocation Own and manage the allocation of consultants across projects and support engagements Match resource skills, seniority, experience, suitability and availability to project and support requirements Coordinate closely with Project Managers, Support Leads, and Practice Leads on resource needs Continuously reprioritise allocations based on project changes...