Resolution Manager - WW Support

Nutanix · Mexico, ciudad de méxico, Mexico

Location
Mexico
Job Type
Full-time
Posted
May 30, 2026

Job Description

This role is hybrid.
Nutanix is seeking a well-rounded senior customer facing Resolution Managers to lead collaboration among key internal and external stakeholders to ensure customer success. Ensuring the success of our groundbreaking technology through cluster health monitoring, quick response time, and unparalleled customer obsession.

We are looking to expand our world class team with customer focused individuals driving critical issues to closure. Collaborating alongside our top-notch engineers from leading virtualization, compute, and networking companies with the ability to handle all problems that come our way.

About the Team

We are a hybrid global team across 6 different Support centers that balances office time to build and strengthen key internal relationships with the flexibility of occasional work from home. Occasional weekend and after business hours work is required.

The team maintains communication with each other through Slack and...

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