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Resident Liaison officer

Build Recruitment · Hemel Hempstead, England, United Kingdom

Location
Hemel Hempstead
Job Type
Full Time
Posted
July 09, 2026

Job Description

Resident Liaison Officer – Hemel Hempstead

31k car or car allowance


We are currently seeking a dedicated Resident Liaison Officer to work with our leading main contractor in the social housing sector, operating on a planned maintenance/refurbishment project in Hemel Hempstead. Based on site in the Hemel area you will be a vital link between the site team, residents, and clients. You will be working on a planned refurbishment project so knowledge of this will be useful.


Key Responsibilities:

  • Booking appointments and managing schedules.

  • Handling resident complaints and issues with professionalism and efficiency.

  • Maintaining property records and conducting validation and customer satisfaction surveys.

  • Facilitating communication between all stakeholders for a seamless project experience.

  • Working proactively to minimize disruption to residents and establish positive relationships with all parties inv...

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