Location
Cheltenham
Job Type
Full-time
Posted
July 01, 2026
Job Description
Resident Liaison Officer
📍 Cheltenham
💰 £30,000 + Car Allowance
We are currently recruiting on behalf of a well-established social housing maintenance contractor for an experienced Resident Liaison Officer to support a planned kitchen and bathroom refurbishment programme across Cheltenham.
This is an excellent opportunity for someone with strong customer service skills and experience working within social housing, construction or property maintenance, helping to ensure residents are fully informed and supported throughout improvement works.
The Role
Act as the main point of contact for residents before, during and after works.
Build positive relationships with tenants, addressing any questions or concerns.
Arrange and attend resident meetings and property visits.
Keep residents updated on programme schedules and any changes.
Work closely with site teams to minimise disruption and ensure a positive customer experience.
Resolve compla...
📍 Cheltenham
💰 £30,000 + Car Allowance
We are currently recruiting on behalf of a well-established social housing maintenance contractor for an experienced Resident Liaison Officer to support a planned kitchen and bathroom refurbishment programme across Cheltenham.
This is an excellent opportunity for someone with strong customer service skills and experience working within social housing, construction or property maintenance, helping to ensure residents are fully informed and supported throughout improvement works.
The Role
Act as the main point of contact for residents before, during and after works.
Build positive relationships with tenants, addressing any questions or concerns.
Arrange and attend resident meetings and property visits.
Keep residents updated on programme schedules and any changes.
Work closely with site teams to minimise disruption and ensure a positive customer experience.
Resolve compla...