Location
cape town
Job Type
Full-time
Posted
June 23, 2026
Job Description
Reservations Specialist – All Segments
Location: Cape Town
Employment Type: Full-Time; Permanent
About the Role
A premium 4 and 5-star hotel is looking for a Reservations Specialist with the expertise to manage and convert reservations across all business segments. You will maximise room revenue, deliver exceptional customer service and act as a key liaison between guests, sales and operations, all while keeping every booking accurate and every guest experience seamless from first contact to arrival.
What You Bring
- Hospitality qualification or equivalent preferred
- Minimum 3 to 5 years hotel reservations experience within a 4 or 5-star environment
- Proven experience handling and converting all reservations segments
- Strong knowledge of Opera (essential)
- Proficient in Microsoft Office Suite
- Excellent verbal and written communication skills in English
- High level of attention to det...