Reservations Operations Lead – Customer Service

Jobsatdubai in Dubai is seeking an Operations Manager, Customer Service to lead the Reservations department at Atlantis Dubai. This role requires a minimum of 2-3 years in a management position and at least 8 years of reservations experience in a large-scale call center environment.

Key responsibilities include overseeing daily operations, managing team performance, and ensuring customer satisfaction. The ideal candidate will have a strong background in reservations metrics and processes, making operational improvements as needed.