Reservations Officer

Mandarin Oriental, Singapore is looking for a Reservations Officer to join our Reservations team.

Based at Mandarin Oriental, Singapore within the Reservations Department in Singapore, the Reservations Officer is responsible for carrying out room sales via telephone or correspondences, ensuring that all information furnished to guests are accurate and appropriate. He/She will ensure that all data entry into systems are error free. The Reservation Officer reports to the Reservations Manager.

• Handle incoming reservation requests via phone, email, and online booking systems.

• Accurately enter reservation details into the property management system (PMS) or reservation software.

• Confirm reservations and send booking confirmations to guests promptly.

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