Location
Dubai
Job Type
full-time
Posted
July 15, 2026
Job Description
Job Description
We are seeking a professional and customer-focused Reservations Agent to join our team in the beautiful hotel at the heart of the Dubai. As a Reservations Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a smooth booking experience.
- Respond promptly and professionally to all room reservation inquiries via phone, email, and other communication channels.
- Efficiently book accommodations for guests across various market segments, including leisure, business travel, and group bookings.
- Accurately record all required reservation information in our Property Management System.
- Upsell room types and additional services to maximize revenue while meeting guest needs
- Provide detailed information about our property, amenities, and local attractions in the UAE.
- Collaborate with other departments to ensure guest requests and special requirements are met.
- Handl...