Reservationist

Freerecruit · cape town, western cape, South-Africa

Location
cape town
Job Type
Full-time
Posted
July 18, 2026

Job Description

NOW HIRING | RESERVATIONIST

Cape Town, Western Cape

Are you passionate about hospitality and delivering exceptional guest experiences? We’re looking for an experienced Reservationist to join a leading hotel in Cape Town.

Key Requirements

  • Diploma or Degree in Hospitality Management or from a recognised hotel school
  • Previous reservations, front office or guest services experience within a hotel environment
  • Experience with Opera PMS and Microsoft Office
  • Strong communication and customer service skills
  • Excellent administrative skills with exceptional attention to detail
  • Ability to upsell rooms and maximise revenue opportunities
  • Professional telephone etiquette and problem‑solving abilities
  • Fluent in English (additional languages advantageous)

What You’ll Do

  • Manage hotel reservations from enquiry to confirmation
  • Provide outstanding s...

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