Location
Kuala Lumpur
Job Type
Full-time
Posted
July 04, 2026
Job Description
**Additional Information**
**Job Number** 26081235
**Job Category** Reservations
**Location** No 2, Jalan Balai Polis, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 50000
VIEW ON MAP (https://www.google.com/maps?q=No%202%2C%20Jalan%20Balai%20Polis%2C%20Kuala%20Lumpur%2C%20Wilayah%20Persekutuan%2C%20Malaysia%2C%2050000)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., comp...
**Job Number** 26081235
**Job Category** Reservations
**Location** No 2, Jalan Balai Polis, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 50000
VIEW ON MAP (https://www.google.com/maps?q=No%202%2C%20Jalan%20Balai%20Polis%2C%20Kuala%20Lumpur%2C%20Wilayah%20Persekutuan%2C%20Malaysia%2C%2050000)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., comp...