Location
ras al khaimah
Job Type
Full-time
Posted
June 30, 2026
Job Description
As Reservations Agent you are expected to:
- Maintain effective office administrative procedures
- Adhere to all Standard Operating Procedures.
- Take personal responsibility for driving upselling and achieving set revenue targets by months.
- Be fully aware at all times of the Selling Strategy rates packages groups and booking status of the hotel.
- Process and respond within 24 hours to all reservation requests and inquiries according to company standards.
- Handle daily trace/follow-up reports according to departmental requirements.
- Check expected arrivals 1 3 and 7 days prior according to SOP and reconfirm bookings.
- within the department that will safeguard and detect double-bookings non-guaranteed bookings filing errors and other inaccuracies.
- Understand and apply hotel policies for no-shows cancellations credit and pre-payment policies.
- To be up to date with current information and data on the ho...