Requisition to Pay Anayst (Bogotá)

Job Function : Customer Management

Job Sub Function : Customer Service Operations

Job Category : Professional

All Job Posting Locations : Bogotá, Distrito Capital, Colombia

Associate Experience LATAM

The Associate Experience LATAM works under the User & Employee Satisfaction lead and serves as the single point of contact for interactions between the Wipro AskGS team, RM team, Sourcing, Support Areas, and requestors/business. The main task is to increase user/employee satisfaction, keep AskGS/GSP teams updated with process changes, and ensure all necessary documentation and materials are available to provide high‑level service. This team is responsible for the E2E NPS metric.

The role ensures a seamless experience for requestors, business partners, and employees when using AskGS to address questions related to requisition, payment, and sourcing services. This involves coordinating processes and interacti...