Repairs & Maintenance Officer (L1 Specialist)

Wokingham Borough Council · Wokingham, England, United Kingdom

Location

Wokingham

Job Type

Permanent

Posted

July 19, 2026

Job Description

Key Responsibilities
Monitor the Housing Repairs inbox, responding to a wide range of repair-related enquiries and directing requests to the appropriate teams within the Housing Service.

Raise and manage purchase orders using NEC Housing and Business World systems.

Process invoices accurately within the relevant financial and housing management systems.

Contact tenants to discuss repair issues, provide updates, arrange inspections, and ensure enquiries are resolved in a timely manner.

Monitor communications with maintenance contractors and respond to operational queries, including access arrangements, tenant contact details, and appointment coordination.

Provide contractors with essential property information, including asbestos survey data and other urgent documentation required to safely undertake works.

Collate and submit disrepair information to support legal proceedings and case manage...

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