Rep., Client Services (CPD)

**Overview**

Responsibilities

The primary role of the Client Services Representative (CSR) is to be responsible for delivering superior customer service in all customer interactions, such as: order entry and bid processing, dissemination of product and service information, outbound sales/service follow-up, and resolution of general customer issues and requests. This person is responsible to resolve all basic internal and external customer issues as well as identifying add-on business opportunities. The CSR will act as liaison between external customer and internal organization and will work to gather and compile customer database and follow-up information.

Qualifications

Associate’s degree or equivalent experience and minimum 1-2 years’ experience.

Other Information

+ Must possess the ability to effectively work as a team member in a professional work environment; must demonstrate sound judgment.
+ Must be able to plan, prioritiz...