Remote LatAm Customer Success Engineer (AI SaaS)

Mercor is seeking a Customer Success Engineer for the LatAm region. This fully remote position involves investigating and debugging AI and SaaS related issues with emphasis on communication and empathy.

Ideal candidates are expected to possess a degree in Computer Science, strong debugging skills, and comfort with AI systems, especially generative models. The role primarily focuses on customer support and interaction, requiring a commitment to Pacific Time hours.