Remote Head of Fulfillment & Student Success

Somewhere is seeking a Head of Fulfillment & Student Success to lead post-sale client operations in a high-growth B2C coaching environment. This role encompasses driving retention, managing refunds, and ensuring quality outcomes for students. The ideal candidate will have 5–10 years of experience in relevant fields and a proven track record in dispute management and coaching operations. The position is fully remote with a strong preference for availability during US business hours.