Remote Frontline Support Engineer — Customer Champion

Connected Manufacturing™ is seeking a Front Line Support Engineer to join their fully remote technical support team. The successful candidate will provide top-quality technical support to customers, resolving issues efficiently and ensuring customer satisfaction. This role requires at least 4 years of experience in a similar position with proven customer-facing skills.

The engineer will be responsible for troubleshooting, maintaining documentation, and contributing to the knowledge base. Strong communication and problem-solving abilities are essential.