Remote Customer Success Team Lead: Growth & Coaching

Workiva Spain, S.L. is seeking a leader for their Customer Success team in Madrid. This role involves leading the team to enhance customer retention and drive growth by mentoring CSMs, ensuring adherence to processes, and monitoring customer satisfaction.

Applicants should have over 2 years of management experience and 5 years in customer success or related fields. Fluency in English and Spanish is essential, while additional Italian is a plus.

The position offers flexible working conditions with occasional travel for team meetings.