Remote Customer Success - Knowledge Base & Enablement

Pearl is seeking a Customer Success Specialist to lead the setup and management of customer success platforms.

Your role will include developing a knowledge base and directly improving customer experiences. With 5–7+ years in Customer Success, you'll thrive in a fully remote environment, working with an international team.

The position offers benefits like PTO, health coverage, and retention bonuses after 3, 6, 9, and 12 months.