Remote Customer Experience & Support Specialist

Pulse Media NL seeks a dedicated Remote Customer Service Specialist to join our growing remote team. You will be the first point of contact for customers, delivering accurate information, empathetic support, and timely problem resolution across email, chat, and phone.

In this role you will handle account management questions, billing inquiries, order statuses, and general service guidance while maintaining high-quality service standards and a customer-first attitude in a fast-paced, remote