Remote Customer Experience Specialist - Phone Support

Koin is seeking a Customer Experience Executive VOICE to provide high-quality customer support for clients engaging with The Wessex Mint platform. This remote position emphasizes effective communication via phone calls, alongside email and helpdesk interactions.

The ideal candidate will exhibit a calm demeanor, professionalism, and strong English communication skills while assisting customers with various inquiries related to orders, account management, and precious metals products. Organized and execution-focused, this role includes training on internal systems and products.