Location
workfromhome
Job Type
Full-time
Posted
May 28, 2026
Job Description
Jumio is seeking a Customer Escalation Engineer in Colombia to support enterprise customers and handle technical escalations. The ideal candidate will have 3-5 years of experience in customer-facing Technical Support and possess strong troubleshooting and problem-solving skills.
This role involves working with cross-functional teams and contributing to both internal and external knowledge bases. Jumio promotes a multicultural environment, and remote work is available.
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