Remote Chief CX Architect: AI-Driven Customer Experience

Relai is seeking a Head of Customer Experience to manage and enhance the customer journey from initial contact to loyalty. This role requires over 5 years in customer experience within fintech or high-growth startups. Responsibilities include leading the customer support team, implementing AI tools to improve efficiency, and translating customer insights into actionable feedback. The position is fully remote and offers a competitive salary along with benefits such as the latest tools and an educational budget.
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