Regional Service Manager - WA & SA

This job is with Thermo Fisher Scientific, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Work Schedule

Environmental Conditions

Job Description

Position Summary:  The role is a people leadership role with a focus on service business development and growing the service business whilst leading a team of field service engineers, 3rd party contractors, channel partners and supporting customers. This includes ensuring the smooth and efficient operation of the field service team, maintaining high service standards, and delivering excellent customer service. The role is responsible for customer communication, allocating resources for managing breakdown repairs, planned preventative maintenance and installations in collaboration with service operations center...