Job Description
(1) Order Management
Process regional customers order timely within the standard lead times, providing timely shipment schedule updates and attending to their queries, in order to ensure that our regional customers secure their sales in their respective territory timely. Work with Product and Area marketing teams on new product introduction planning.(2) Inventory planning
Collate forecast information from ASOs and work closely with stakeholders in preparation of the inventory forecasts. Working closely with SCM and vendors to ensure products are replenished in time.(3) Enquiries, Complains & Returns
Provide delightful service to our customers by attending and assisting customers on product procurement and processes related to complaints. Report timely to ME and Product HQ, where appropriate, for a quick resolution.(3) Reporting
Prepare inventory and slow-moving forecast reports. Proactive...